Shipping policy
Shipping
All orders ship from Melbourne, Australia 🌏
We deliver worldwide, including Australia, New Zealand, United States, Canada, United Kingdom, Vietnam and Europe.
Shipping Costs
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Free shipping on all orders over $120 AUD
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Orders under $120 incur a flat $10 shipping fee
Delivery Times
Australia
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Metro (Sydney, Melbourne, Brisbane): 3–4 working days
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Rural: 4–5 working days
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PO Box / Parcel Collect: 7–10 working days
New Zealand & Vietnam
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4–7 working days
United States
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5–9 working days
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All duties and taxes included — no extra charges at delivery
Other International Destinations
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Delivery times vary by location
We do our best to get your Lemonade sneakers to you as quickly as possible — thank you for shopping with us! ❤️
Returns
Wrong size, not the right colour – whatever it is, we are happy to help you find the right pair.
Return unused items in their original condition up to 30 days after receiving your order. If the fit is not right, we’ll gladly exchange your purchase for another size or design of the same value. Please make sure the shoes are in original unworn condition, and the box is intact.
The value of an item is determined by the amount paid and listed on your invoice. If you are exchanging for a new item, the value of the item is determined by the online listed price at the time your exchange is processed.