Shipping policy
Shipping Policy
All orders ship from Melbourne, Australia. We deliver to Australia, New Zealand, the United States, Canada, the United Kingdom and Europe.
Shipping costs
|
Destination |
Free shipping on orders over |
Under the threshold |
|---|---|---|
|
Australia |
$80 AUD |
$10 standard · Express $14.95 |
|
New Zealand |
$120 NZD |
$15 NZD |
|
United States |
$120 USD |
$10 USD |
|
Canada |
$120 USD |
$15 USD |
|
United Kingdom |
£120 |
£15 |
|
Europe and other destinations |
$120 AUD |
$15 AUD |
Delivery times
|
Destination |
Estimated delivery |
|---|---|
|
Australia – metro (Sydney, Melbourne, Brisbane) |
3–4 working days |
|
Australia – rural |
4–5 working days |
|
Australia – PO Box / Parcel Collect |
7–10 working days |
|
New Zealand |
4–7 working days |
|
United States |
5–9 working days |
|
Other international destinations |
Varies by location |
Delivery times are estimates from dispatch and aren’t guaranteed.
Duties and taxes
- United States: all duties and taxes are included in the price — no extra charges at delivery.
- Other international orders: import duties or taxes may be charged by your country’s customs authority and are the responsibility of the recipient.
Tracking and delivery issues
You’ll receive a tracking link by email once your order ships. If your parcel is lost, delayed or arrives damaged, email info@lemonadefootwear.com.au and we’ll help sort it out.
Returns
See our Refund Policy for returns, exchanges and faulty items.